Reviews for Extracta Carpet Cleaners in Walsall

Reviews

Testimonials

Best carpet cleaner in the world,Best carpet cleaner ever

What a lovely man! Malcolm told me he would arrive at 8am to clean my carpets - he arrived absolutely
on the dot and worked like a trojan until 6pm (spurred on by many cups of tea - which I was more than happy to provide) His work was meticulous and my 10 year old carpets look brand new by the time he had finished. To have them dried as well was absolutely fabulous. Would thoroughly recommend him

Business Response 17 Jan 2024

Good Morning Carol thank you so much for the feedback and the praise you have given me for the work carried out in December 2023. I pride myself on being professional with all aspects of my business. I am delighted you were happy with my service and thank you for the many cups of tea which kept me going throughout the day. I will look forward to hearing from you in the future

Fantastic Service, Malcolm is a true cleaning angel

Asked Malcolm for help with a deep clean of the carpets, linos and curtains in my dad’s house. He is absolutely 100% a cleaning angel. He went above and beyond with the service, fixing things where he was able and always willing to give advice. It is clear he is passionate, not just about his job, but about people too. After three days it felt like we had known each other for ages! An absolute professional, trustworthy and a pleasure to have in my dad’s home. The work Malcolm did and his flexibility meant the world to us. My dad seems so much happier and brighter now his home is also brighter! Thanks so much Malcolm! - D awnK-111

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Very Impressed Excellent Service

Excellent Professional Service,
Extremely impressed with the service from Malcolm for the initial quote to completing the work within all the stated times.
Full apartment carpet cleaner, was done to a very high standard. Explained the process and just got on with the job.
Worth every penny. And a lovely, polite young man. Thanks Malcolm - VanessaK-62

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Great service

Malcolm provided a superb service. Did 2 lots of stairs, landings and a hallway and front lounge. Looks fantastic now and completely dry when left after he used the blowers. Would highly recommend - NickE-204

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Don't waste your time & money with other carpet cleaners, Malcolm's your man!

My carpet was in a pretty bad state, a lot of dirt and mud caked in (muddy garden, pets, and light-coloured carpet - not a good combo!), it was driving me crazy! But Malcolm spent a lot of time, care, and effort meticulously restoring it back to looking brand new; he even replaced a small bit of damaged carpet for me, tidied up other parts too, which was a lovely bonus! Very friendly & knowledgeable about his work too.

He spent a good 10-11hrs working hard to get it all clean. Other carpet cleaners were quoting 2hrs, so no chance would it have turned out anywhere near as good if I'd went with them - clearly wasn't a quick job! And they would have left the carpets wet (part of the 'time-saving'); Malcolm stayed til it was dry. The only problem is that I only got my downstairs carpet cleaned, so the rest of the house looks pretty shabby now in comparison. I'll have to get Malcolm back in to finish sorting it - see you again soon! - Lh17

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"I couldn't be more pleased"

'Malcolm is a complete gentleman, and had gone above and beyond to clean our carpets. (In 30 degree heat as well) He left looking all our carpets looking like new. Where our daughter has spilled countless cups of coffee he got all the stains out and even glued down a dodgy corner. I cannot praise him highly enough and I will be recommending him to all my friends and family.' EveT-33

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"Extracta review"

'Excellent service from Malcolm. On time, great professional clean. Did not leave until carpets completely dry and no mess anywhere to be seen. Would definitely use again and be my first choice every time. Can’t recommend enough 5star plus !' RobertC-1111

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'Upholstery Cleaning April 2021'

'We are delighted with the results of Extracta’s work. Our suites look brand new. Malcolm was efficient and conscientious.He certainly takes pride in his work. We would have no hesitation in recommending him and will certainly rebook him for any further necessary work.' LynR-56

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"My carpets are cream again!"

'Malcolm was so friendly and helpful. I'm disabled so he even helped clear the room. We had the living room, stairs and landing done and it's come up like new. Getting the bedrooms done in the new year. Malcolm was so thorough and did an excellent job. I couldn't get over the amount of dirt that came out. My carpets are cream again! Well done Malcolm. :0).' AmandaW-430

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"Excellent and reliable service"

'Have used Malcolm for years. He is extremely thorough and we are always delighted with the results. He is a lovely person and we are happy to leave him on his own whist we go out shopping. More than happy to recommend him.' AlanM-935

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"Outstanding service"

'Malcolm did a fantastic job of cleaning our carpets for us the same day we moved into a new flat. He was so flexible & fitted us in at very short notice even when our completion date changed. The quality of his work is outstanding & what sets him apart from other cleaning firms is that he also dries the carpets. The transformation can only be described as miraculous & all delivered with a smile. He is a genuinely lovely guy & we wouldn’t hesitate to use him again and would recommend him to anyone who wants a quality job done.' GoldFlag39-1

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"office carpet cleaned"

'extracta came to our office to clean carpet not only did Malcolm clean the carpet that was in a very bad state but also repaired and stretched the carpet were needed a first class job fitted in with our office opening times and completed job on time would highly recommend.' KevinN-106

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"A job extremely well done"

'Malcolm was punctual and polite. my dining room chairs were in desperate need of a clean. Malcolm was very meticulous with stain removal , he even polished the wood ! all chairs look like new .

A job extremely well done.

Thank you very much Malcolm..' WendyM-1989

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"Excellent"

'Malcolm arrived on time, he was extremely hard working, diligent and efficient with a very friendly personality. We are delighted with the results and would definitely recommend him. 👍😀.' RitaS-60

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"outstanding fantastic job."

'brilliant, very friendly and a fantastic job done. highly recommended. A+++++++'.' GaryH-414

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"Extracta .. Carpet and Upholstery Cleaner."

'I must say what a fantastic job this Company has done for us today ! A really excellent clean of all our Carpets.. came up like new !! I would recommend Extracta to anyone who wants an excellent Carpet clean. !

Mrs Johnson , Aldridge..' JaniceJ-23

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"Extracta put new life into our carpets when they cleaned them.."

'Extracta (Malcolm) cleaned our carpets, and we are so pleased with the results. Our carpets now look brand new. He came and carried out an excellent service, polite and was so professional. We would recommend him to our friends. A very happy customer. Danny.' DannyL-68

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"Excellent Service."

'It's unusual when looking for trades people to find someone who actual returns call, attends to quote, turn up on time, do a good job and have the added benefit of great customer service. We can only say that our experience of Malcolm from Extracta is that he goes above and beyond and is a high quality tradesman in his field. We would recommend to anyone, and have and will definitely use again. Thanks Steve and Jo.' SteveL-318

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"Full house carpet & upholstery clean

'From the moment I placed the call to Malcolm, I had a gut feeling he was the guy for the job. He recently completed a job for my father and he is over the moon with the results. Malcolm arrived promptly on the time agreed, his expertise and attention to detail is mind blowing! His professional manner and respect for your home is legendary. I would highly recommend Malcolm's services and his price is very reasonable for the service he provides. Malcolm leaves your home as dry as it was before work commences and not many companies do this for you!! To conclude, Malcolm provides an amazing experience from start to finish. Thank you, Dave & Rob.' DavidS-1689

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"very grubby 12 year old suite"

'Excellent prompt efficient Malcolm did a brilliant job, not grubby now thank you.' EricaF-1

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"An amazing result...."

Quandary whether to replace carpet or buy new? Recommend not to buy - contact EXTRACTA for a highly recommended carpet cleaning service and result.

Malcolm arrived at time arranged and worked all day - no rush just a highly competent, professional, dedicated craftsman who paid total consideration to the surroundings and the job in hand and particular attention to detail.

My rather shabby plain carpet just came to life and looks as good as new as a result of the attention given by Malcolm. I am highly delighted with the result and have no hesitation in highly recommending Malcolm for the high standard he brings to his work. A very pleasant and hard working man who will be very welcome to come back to my home as and when required.

Thank you Malcolm for a job well done and appreciated. Dee.' DeeB-41

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"Outstanding"

'We had both carpet and suite cleaned absolutely first class.' ReitaN

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"Excellent cleaning"

'We had all our downstairs carpets cleaned along with hall, landing and stairs carpets plus curtains and kitchen floor and we couldn't be more pleased with the results. Malcom works really hard, has exceptional attention to detail and is very pleasant. Very happy and would highly recommend his service.' LynnG-19

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"Superb professional service"

'I am absolutely delighted with the service I experienced from Malcolm at Extracta.

I asked Malcolm to clean a rather grimy, expensive cream three piece suite, which I had considered may have been beyond cleaning. Malcolm bought back to life my beloved suite to what I consider would be nearly showroom condition - An absolute miracle.

Malcolm takes so much pride in every aspect of the excellent service he delivers, and operates in a very competent thorough manner.

I would highly recommend Malcolm at Extracta - A true professional

Thank You' ElizabethP-25

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"Excellent top class job"

'Malcom cleaned my carpets for the second year running and, just like last year, he did an amazing job at a competitive price. I cannot recommend him highly enough. He will be coming again next year.' IzzyG-2

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"Feedback and recommendation"

'Absolutely brilliant service with a smile. We had carpets rugs mats arm chair and dining chairs cleaned. All work carried out on time and to s extremely high standard..' SjJ-2

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'Miss Dufty'

'He did an amazing job! I had carpet beetle's in a new carpet, I called him and he came down, did a fantastic job! The carpet looked better than it did when it was put down! And he is a pleasant, friendly person! Highly recommended him.' KatieD-2

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"EXCELLENT"

'Excellent service! Malcolm help me get an oil stain out my cream carpet which has been there for months, when the job was done I never realised the carpet was so light under neath ! He did a fantastic job so friendly and helpful as well 10/10!!.'

LouiseG-2

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"three piece suit"

'we had our three piece suit cleaned last week and the guy from Extracta Malcome did a first class job at a reasonable price we would have no hesitation in recommending his work to anyone'

cantileverclark

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"Restoration of curtains"

'I recently had a radiator problem which soaked some expensive full length curtains leaving very bad water marks. Malcolm was able to fully restore them and apart from a little shrinkage, they are like new again. He also cleaned an oriental carpet which came up like new. Would thoroughly recommend this company.' Damaris

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